We are currently looking for a friendly, organized individual to help us at our front desk. The Front Desk Volunteer here at KLF is responsible for providing excellent customers service to clients, volunteers, guests, and staff.
This volunteer will be the first point of contact for our organization and will be asked to greet individuals, check them in, and direct them to the appropriate area. Our front desk volunteer will also be responsible for answering phone calls and performing other administrative tasks as needed. So, if you're a social butterfly that wants to lend a helping hand, this is a fun way to give back to the community!
This position does require a weekly commitment and we are currently we are looking for coverage on multiple different days and shifts. You are welcome to work more than one if you wish, just please indicate that in your inquiry. This position does require a weekly commitment and can commit to this position for at least 3 months!
We're looking for an on-call delivery assistant! Our delivery assistants are essentially our co-pilots for home deliveries around Kalamazoo County! Delivery assistants support staff by helping us navigate around town, assembling grocery orders (while being attentive to dietary restrictions and allergies) and help us to ensure safe deliveries to our clients. This position requires some lifting up to 30 lbs., climbing stairs, & sitting in a car for extended periods of time. We offer home deliveries Monday-Friday. As an on call assistant, you would be contacted by the delivery manager at least 24 hours in advance to fill in for a shift! This is a great way to get out in the community and see our program in action!
If you're a people person with a knack for data, we have the perfect position for you! Our call center volunteers are responsible for answering incoming calls, providing information about our programs and services, and scheduling appointments for clients.
Ideally, we would like our volunteers to be comfortable with technology as we work on a custom appointment scheduling software with built-in client management features. Our volunteers also need to be familiar with a multi-line phone system, and have some experience in a customer service related field.
Currently, we have multiple shifts available Monday-Thursday. You are welcome to fill more than one if you wish. Please indicate this in your inquiry! This volunteer position does require a background check, as we ask them to handle sensitive information. This is done at no-cost to the volunteer, but would need to be completed prior to beginning training. Our call center provides a fun and supportive environment to connect with others while making a difference in our community, so if you're interested in joining our team, please reach out!
We're looking for a regular volunteer pantry assistant that can come in on a weekly basis and assist staff in our Melzer pantry. Our Melzer pantry is the largest pantry we have in our network, serving up to 140 households daily. We can use some extra hands! Volunteers in the pantry help us with a variety of tasks including, but not limited to, prepping orders, customizing orders based on dietary restrictions, stocking shelves, and loading client cars.
This position does require some lifting, bending, and twisting. It's a fun, fast-paced environment that will keep you moving! We ask that anyone interested in working as regular in the pantry can make a 3 month + commitment.
The Douglass Pantry, located at the Douglass Community Center on the North side of Kalamazoo, is dedicated to providing essential food assistance to individuals and families in need. The Douglass Pantry offers an in person shopping experience. The pantry is set up like a market, and clients are able to 'shop' for their own groceries. Currently, our Douglass Pantry is open on Tuesdays, Wednesdays, and Thursdays; but we are looking to open on Mondays starting in late 2023 or early 2024.
In order to make this happen, we need dedicated and compassionate individuals to join our team as volunteer Pantry Assistants to help us extend our services and support our community! As a volunteer, you will be asked to stock shelves, provide information about our services, answer questions, offer guidance for clients that are shopping, and create a welcoming space for our guests. We ask that anyone interested in the position to be able to make a 3 + month commitment and be available on a weekly basis.